1. GENERAL
This website www.katerinapaidika.gr is an online store for the exhibition and distribution of clothing and footwear products via the internet. This website was created by the private company VOULGARI AIKATERINI based at 7 Bouboulinas Street, Sindos, Thessaloniki.
The website displays and sells products from various children's clothing companies. Users or visitors of the website can buy the offered products through the electronic process recommended here.
A prerequisite is the full and unconditional acceptance of the terms described below. It is therefore advisable to read the following carefully before browsing, accessing, using this website or making any transaction for purchases or services available through it. . In case a user / visitor disagrees with these terms, please do not use this website.
This online store is intended only for adults (18 years and older), who have the right and legal capacity and do not bear any responsibility for any visit to this website and its use by minors, as it can not verify the identity of incoming users / visitors.
The details of the users (name, email address, home address, etc.) and the transactions of the users of the online store are considered confidential, as in the usual transactions in a commercial store. The personal data that customers make available to us by registering as guests or members are used exclusively to execute customer transactions.
2. PURCHASE PROCEDURE
The completion of the order is as follows:
The customer chooses from the variety of our products and adds them to his shopping cart.
It is registered (optional) in our account so that its details are saved every time it places an order.
He adds his details (name, surname, address, postal code and phone number and chooses one of the following payment methods:
Credit or debit card
COD (with additional cost 3 €
Bank deposit.
Payment of the order in our physical store.
3. METHODS OF SHIPPING
Orders are sent by ELTA Courier. The cost of transport is 4 €.
For shipments over 50 €, shipments are free.
Delivery time is from 2 to 5 days for shipments within Greece (excluding special cases, such as adverse weather conditions or other unforeseen situations where delivery time may be longer)
4. METHODS OF PAYMENT
The customer can pay for his order in the following ways:
Cash on delivery, payment to the courier company employee upon delivery of the products with additional cash on delivery costs of € 3.
By credit or debit card. The customer can pay his order immediately and safely through the secure banking system of Eurobank from Cardlink.
By deposit in a bank account of the company. The bank accounts in which he can deposit the amount of the order are the following:
Eurobank: GR96 0260 3500 0004 1020 0362 097
BULGARIAN EKATERINI.
When the deposit is made to any other Greek or foreign bank, any transaction costs are borne exclusively by the customer and in no case www.katerinapaidika.gr
Payment at the physical store at the address Bouboulinas 7 Sindos.Tel.2310796383
5. CANCELLATIONS - RETURNS
If for any reason the customer is not satisfied with his order, he can exercise the right to return part or all of the products he bought within fourteen (14) days from the date of receipt by notifying by e-mail to voulgarikaterina1965 @ gmail. com
Returns are accepted only if the following conditions apply: a) the customer must inform our company about the upcoming return by phone or e-mail. (b) the products must be in the same condition in which they were received, ie without the paper label being removed and without the original packaging being damaged. (c) the products must be accompanied by proof of retail sale.
The new product is sent to the customer's place by courier. The change is made with the procedure DELIVERY - RECEIPT, ie upon receipt of the new product the customer will deliver the previous one to the courier. This procedure costs € 4, an amount covered by the customer.
If the product that the customer receives is not satisfied for any reason and he does not want to exchange it with someone else, he can request a refund within 14 days from the date of delivery.
The return is accepted if the following conditions are met:
The products that the customer wants to return should be in the same condition as the one in which he received them, and in any case should not have been used.
Labels with the usual product indications should also be included intact.
Finally, the products must be accompanied by the relevant purchase and delivery documents (eg receipt, invoice)
The product can be returned with any courier company serving the customer. Shipping costs are covered by the customer and the return address is the headquarters of our company. The return package should include a form stating the details of the customer's bank account (IBAN, Beneficiary Name, Bank), in which he wishes the money to be deposited. If the transaction was made with a credit or debit card, then our company will proceed with the reversal of the transaction within 14 days of its return.
6. DATA PROTECTION POLICY
The website www.katerinapaidika.gr uses SSL encryption for the security of your transactions. All the data you declare are transferred via https connection and are encrypted by a third party certification company.
The company, respecting the personal data of its customers, has taken all the necessary measures to ensure the maximum possible security on its website. Customer details such as name, address, phone number, etc., are considered confidential and are not used by third parties except by courier companies. Ensure that only authorized employees have access to this data and will be used solely to execute the order and communicate with you.
All personal data you may send us is kept in accordance with the applicable provisions regarding the protection of personal data and is used only by authorized persons of our company for the execution of the order and the issuance of purchase documents (in which case the data is kept in accordance with applicable provisions of the tax code).
According to the current legislation and the current provisions, you have the right to request and receive the personal data stored by our company system (without financial requirement) and you also have the right to demand the correction of incorrect data and the deletion of your personal data. data (when this is compatible and lawful with other provisions eg of the tax code)
Upon your written request, we will gladly provide you in writing if and what personal data we have stored. If, as mentioned above, this is possible, we will take every possible measure to correct and update your data, which are stored in our company's system, as soon as possible. In this case, contact our company immediately.
The processing of personal data for advertising and market research purposes requires your consent. Your data is not sold or transferred in any way to third parties. Personal data is promoted only to state structures and authorities within the framework of mandatory national regulations.
7. COOKIES
The company uses cookies to improve the services of our website and to better understand its operation (by you). Cookies are small plain text files that websites usually place on the hard drive of the website visitors' computer. Each of the cookies has a unique code, which is used to identify the computer every time a user visits the same website again. You can if you want to disable this feature from the menu of all browsers.
8. TRANSACTION SECURITY
All card payments are processed through the Eurobank electronic payment platform and use TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer - SSL). Encryption is a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key.
Also, users / visitors are required to use anti-virus software, or other malicious software. The website is not responsible for any damage or harm or infection from cyber-viruses or other malicious programs in the user's media.
This website, in order to facilitate and serve its users / visitors, may provide, inter alia, links through "links" hyperlinks to websites and third party websites, for content, privacy policy, security policy, completeness and quality of the provided services, or the terms of their use, the website www.katerinapaidika.gr can not guarantee, nor is it responsible. The connection to these websites and websites is the sole responsibility of each user / visitor.
9. COPYRIGHT
This website and its content, including images, graphics, photographs, texts, information material, services and products, are the intellectual property of www.katerinapaidika.gr and any copying, reproduction or processing of its content is expressly prohibited.
10. ADVERTISING MESSAGES
This website may send promotional or informational messages by telephone, mail or e-mail.
11. JUDICIAL DISPUTES
For any dispute arising from the use of this website and its terms, the courts of Thessaloniki are competent.
Name: BULGARIAN EKATERINI
Tax Identification Number: 040511170
Tax Office: IONIAS
G.E.M.I. number: 039918406000
Headquarters: 7 Bouboulinas, PC 57400, Sindos, Thessaloniki